TERMS & CONDITIONS

Welcome to NOVASUN SKINCARE. These Terms and Conditions (“Terms”) govern your access to and use of the NOVASUN SKINCARE website, products, services, and related features. NOVASUN SKINCARE is operated by TWIN CAFE LLC (“NOVASUN SKINCARE,” “we,” “our,” or “us”). By accessing our website, creating an account, placing an order, or purchasing any product from us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Eligibility and Website Use

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to make purchases through our website. By using this website, you represent that you have the legal capacity to enter into a binding agreement. You agree to use the website only for lawful purposes. You may not:

• Use the website for fraudulent or unlawful activity
• Attempt to gain unauthorized access to our website, accounts, servers, or systems
• Interfere with the security or functionality of the website
• Introduce viruses, malicious software, or harmful code
• Use automated tools to scrape or extract website content without authorization
• Impersonate another person or provide false or misleading information
• Use our website or products in violation of applicable laws
• Attempt to circumvent security, payment, fraud-prevention, or purchasing restrictions

We reserve the right to suspend or terminate access to our website where we reasonably believe these Terms have been violated.

2. Products and Product Information

NOVASUN SKINCARE offers beauty, haircare, skincare, personal care, and related products. We make reasonable efforts to provide accurate:

• Product descriptions
• Ingredients
• Sizes and quantities
• Images
• Colors
• Pricing
• Availability information

However, product packaging, colors, appearance, ingredients, labeling, or other details may occasionally change. Colors displayed on your device may also vary depending on your screen, lighting, device settings, and other factors. Product images are provided for presentation and informational purposes and may not always perfectly represent the appearance of the physical product.

3. Individual Results

Beauty, skincare, haircare, and personal care products may produce different results for different individuals. Results may depend on factors including:

• Skin type
• Hair type
• Frequency of use
• Existing routines
• Environmental conditions
• Individual sensitivities
• Other products being used

We do not guarantee any particular cosmetic, skincare, haircare, or appearance-related result from the use of our products. Customer reviews, testimonials, before-and-after photographs, or other individual experiences displayed on our website should not be interpreted as a guarantee that another customer will achieve the same results.

4. Product Use and Sensitivities

Customers are responsible for reviewing product descriptions, ingredient information, warnings, and directions before use. If you have known allergies, sensitivities, skin conditions, or concerns about particular ingredients, you should review the product ingredients carefully before purchasing or using a product. Where appropriate, you may wish to perform a small patch test before applying a new skincare, haircare, or cosmetic product more broadly. You should discontinue use if irritation, discomfort, or an unexpected reaction occurs and seek appropriate professional advice where necessary. Our products and website content are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information available through NOVASUN SKINCARE is provided for general informational and cosmetic purposes and is not a substitute for professional medical advice.

5. Orders

Submitting an order through our website constitutes an offer to purchase the selected products. An automated order confirmation does not necessarily mean that your order has been finally accepted. We reserve the right, where reasonably necessary, to:

• Accept or decline an order
• Cancel an order
• Limit quantities
• Request additional information
• Verify billing, shipping, or payment details
• Refuse transactions identified as potentially fraudulent or unauthorized

If we cancel an order after payment has been successfully collected, we will generally issue an applicable refund to the original payment method.

6. Pricing

All prices displayed on our website are listed in the currency indicated at checkout. We attempt to ensure that prices and product information are accurate. However, pricing, typographical, technical, or other errors may occasionally occur. If an obvious pricing or listing error occurs, we reserve the right to correct the error and cancel or adjust affected orders where permitted by law. Prices, promotions, discounts, product availability, and special offers may change without prior notice. Taxes, shipping costs, and other applicable charges may be calculated separately and displayed during checkout.

7. Payments

Payment must be completed using one of the payment methods available during checkout. Payment processing may be provided by independent third-party payment processors. By submitting payment information, you represent that:

• The information provided is accurate
• You are authorized to use the selected payment method
• You authorize the applicable charges associated with your purchase

We may use payment verification and fraud-prevention systems to help protect customers and our business. NOVASUN SKINCARE generally does not directly store complete payment card numbers.

8. Shipping and Delivery

Customers are responsible for providing complete and accurate shipping information when placing an order. Shipping estimates are estimates only and are not guaranteed delivery dates unless explicitly stated otherwise. Delivery delays may occur because of circumstances outside our reasonable control, including:

• Carrier delays
• Weather
• Holidays
• Incorrect or incomplete addresses
• Transportation disruptions
• Customs or governmental delays
• Natural disasters
• Other unexpected events

Once a package has been transferred to a shipping carrier, delivery may also be subject to that carrier's terms and operating procedures. Customers should promptly contact us if they believe there is an issue with an order or delivery.

9. Incorrect Shipping Information

Customers are responsible for reviewing their shipping details before submitting an order. We cannot guarantee that an address can be changed once an order has entered fulfillment or has been shipped. Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

10. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, damaged items, and other post-purchase matters are governed by the Return & Refund Policy published on our website. Customers should review that policy before completing a purchase. Nothing in our Return & Refund Policy or these Terms is intended to limit any mandatory consumer rights that may apply under applicable law.

11. Promotions and Discount Codes

From time to time, NOVASUN SKINCARE may offer:

• Discount codes
• Promotional offers
• Bundles
• Giveaways
• Sales
• Complimentary products
• Other special offers

Unless otherwise stated:

• Promotions cannot be combined
• Promotions may be limited to one use per customer or household
• Certain products may be excluded
• Promotions may have expiration dates
• Promotions have no cash value
• We may modify or discontinue promotions where permitted by law

We reserve the right to cancel transactions involving fraudulent, unauthorized, or abusive use of promotions.

12. Customer Accounts

Certain website features may allow customers to create an account. If you create an account, you are responsible for:

• Maintaining the confidentiality of your login information
• Providing accurate account information
• Restricting unauthorized access to your account
• Notifying us of suspected unauthorized activity

You are responsible for activity conducted through your account to the extent permitted by applicable law.

13. Reviews and User-Submitted Content

Customers may have the ability to submit reviews, feedback, photographs, comments, or other content. You agree not to submit content that:

• Is unlawful
• Is fraudulent or misleading
• Infringes intellectual property rights
• Contains malicious code
• Is threatening, abusive, defamatory, or harassing
• Violates another person's privacy or rights

By voluntarily submitting content to us for public display, you grant NOVASUN SKINCARE a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that content in connection with our website, products, and marketing, subject to applicable law. You retain ownership of your original content.

14. Intellectual Property

All content appearing on the NOVASUN SKINCARE website, including but not limited to:

• Brand names
• Logos
• Product names
• Website design
• Graphics
• Images
• Photography
• Product descriptions
• Written content
• Videos
• Icons
• Layouts
• Marketing materials

is owned by, licensed to, or otherwise lawfully used by NOVASUN SKINCARE and/or TWIN CAFE LLC, unless otherwise stated. Such content is protected by applicable intellectual property laws. You may not reproduce, copy, distribute, modify, republish, sell, commercially exploit, or create derivative works from our protected content without prior written permission.

15. Third-Party Services and Links

Our website may contain integrations or links to third-party websites and services, including:

• Payment providers
• Shipping carriers
• Social media platforms
• Analytics services
• Marketing platforms

Third-party websites and services are operated independently from NOVASUN SKINCARE. We are not responsible for their content, privacy practices, availability, security, or terms. Your interaction with a third-party service may be governed by that provider's own policies and terms.

16. Website Availability

We make reasonable efforts to maintain a reliable and functional website. However, we do not guarantee that the website will always be:

• Available without interruption
• Completely free of errors
• Free from technical problems
• Compatible with every browser or device

We may temporarily suspend, modify, update, or discontinue portions of the website for maintenance, security, operational, or business reasons.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and related services are provided on an “as is” and “as available” basis. Except for warranties that cannot legally be excluded, we make no express or implied warranty that:

• The website will always operate without interruption
• Product results will meet individual expectations
• Website information will always be entirely error-free
• Every product will be suitable for every individual

Nothing in this section excludes warranties or consumer protections that cannot lawfully be waived.

18. Limitation of Liability

To the fullest extent permitted by applicable law, NOVASUN SKINCARE and TWIN CAFE LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to:

• Use or inability to use our website
• Unauthorized access to customer information
• Third-party websites or services
• Shipping delays outside our reasonable control
• Improper or unintended use of products
• Individual cosmetic or beauty results

Our liability will not be limited where applicable law prohibits such limitation. Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless NOVASUN SKINCARE, TWIN CAFE LLC, and their respective owners, employees, contractors, representatives, and service providers from claims, damages, liabilities, losses, and reasonable expenses arising from:

• Your unlawful use of our website
• Your violation of these Terms
• Your violation of another person's rights
• Fraudulent activity associated with your account

20. Force Majeure

NOVASUN SKINCARE will not be responsible for delays or failure to perform obligations resulting from circumstances beyond our reasonable control. Examples may include:

• Natural disasters
• Severe weather
• Fires
• Transportation interruptions
• Carrier disruptions
• Internet or infrastructure failures
• Government actions
• Labor interruptions
• Supply chain disruptions
• Public emergencies

21. Privacy

Your use of our website is also subject to our Privacy Policy. Our Privacy Policy explains how NOVASUN SKINCARE collects, uses, stores, protects, and shares personal information. By using our website, you acknowledge the data practices described in our Privacy Policy.

22. Governing Law

These Terms and any dispute arising from or relating to the use of the NOVASUN SKINCARE website or services will be governed by the applicable laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise. Nothing in these Terms is intended to restrict any rights that cannot legally be waived under applicable consumer protection law.

23. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.

24. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

25. Changes to These Terms

We may update these Terms periodically to reflect changes to:

• Our products or services
• Website functionality
• Business practices
• Applicable laws or regulations

When we update these Terms, we will revise the “Last Updated” date displayed at the top of this page. Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.